ADVANTAGES OF OUTSIDE COLLECTIONS

1. You are a specialist at what you do. Collection firms do not typically design their own computer systems, nor do they build their own office furniture, nor do they manufacture telephone, photocopier or other office equipment. We don't all clean our own offices, or plow snow or mow lawns or do landscaping or cater our office parties. We often retain outside companies to help us in performing these services for us. Why not consider hiring us to help you with an area in which we are intimately familiar, and use your time and resources elsewhere (on more profitable customers, for instance)?

2. Putting some distance between yourself and/or your office staff once your customer becomes delinquent is generally considered to be more professional. This may, in turn, increase the likelihood that the customer will return to you, on your terms, in the future. Do your best to avoid burning bridges - use a professional to represent you.

3. Delegating responsibility for collection of delinquent accounts to professionals outside your organization should remove concern that your collection techniques may violate state or federal law.

4. In many jurisdictions, corporations must be represented in court by an attorney (there is no such thing as a pro se corporation in many jurisdictions).

5. Failing to pursue delinquent accounts (or pursuing them ineffectively) may attract more delinquent accounts as "word may get out."